Dear Settlers,
Today, we would like to follow up on the Community Update - 15th of May 2019 topic. As already stated there, please keep in mind that all the next steps listed below represent our intentions, and the final solutions may differ.
Easter 2019 Achievements - RESOLVED
What was done so far?
During the last maintenance, a special script was executed that marked quest-related Easter 2019 achievements as done. It granted the Achievement Points, however, the rewards connected to them (e.g. a "Love Potion" buff) were not added automatically. To address that topic (i.e. no rewards for Achievements), the corresponding items were sent out shortly after the fix was confirmed.
Next steps?
Monitor the situation and work on improvements connected to the Achievements System.
Long loading times and/or Loading being stuck - BEING INVESTIGATED
What was done so far?
After analyzing the logs and troubleshooting the issue, we managed to rule out certain root causes. Yes, this does not deliver a solution, but it helps us to better focus our development efforts.
Next steps?
Potential improvements are identified (some of them thanks to you!), and this topic is our top priority right now. Currently we do not know for sure what is causing the issue, however, we have a few ideas what might limit this unwanted game behaviour (e.g. being stuck at a loading screen for a long time). While our coding department is fully focused on this topic, we are not sure yet if any of those improvements will be ready for the Summer Event version going live around mid-June 2019.
Mountain Clan Campaign Blueprints - IMPROVED
What was done so far?
During the last maintenance, a special script was executed that re-calculated the assigned blueprints and resolved the issue for many players. It seems that not all of the edge-cases were covered correctly, and this needs further investigation.
Next steps?
The development team is fully focused on the game loading issue and potential improvements regarding this topic. It means that most likely we will need to postpone the "blueprints script" investigation, along with a potential solution, to a further date. More information to follow in the near future.
Mountain Clan Campaign Venture #5 (fog issue) - IMPROVED
What was done so far?
The recently deployed version fixed at least one of the edge-cases that was causing the issue with the fog on the Venture #5 from the Mountain Clan Campaign. Right now we know for sure that it did not cover all of the cases.
Next steps?
After analyzing the new reports (thank you for sending them!), we believe we have found the root cause. It seems that in some cases certain values connected to Venture #5 are being set in an incorrect way, and this is causing the fog issue. The work on the fix is already ongoing, and we hope to have it ready for the Summer Event version going live around mid-June 2019. However, it is too early to say it will be included there for sure.
Observatory building - BEING INVESTIGATED
What was done so far?
Majority of the generals are working fine with the Observatory building, except Quartermaster.
Next steps:
We hope to have a fix for this already in the Summer Event version (being deployed mid-June 2019). However, since a potential fix is not developed yet, it might get postponed.
Kind regards,
Your "The Settlers Online" Team
